The Company and its associate act only as an agent for the transportation companies, hotels & other principals for the tour programme. They will not accept any responsibility for injuries, damages, accidents, losses, delays, theft, quarantine, customs regulations, strikes, weather hazards, political unrest, changes in itineraries, deportation or refusal of entry by the Immigration Authorities resulting from improper travel documents, possession of unlawful items or irregularities that may be caused to person or property. Any losses and/or expenses incurred are to be borne by the passenger. All proper travel documentation is the sole responsibility of the passenger. Passengers must safeguard their own belongings at all times and not leave any valuables on tour coaches, hotels, etc.
The Company reserves the right to alter the tour itineraries, travel arrangements and/or make necessary changes to the hotel reservations due to unforeseen changes in transportations, conditions in the countries of travel or transit according to the tour itinerary or upon the occurrence of a force majeure event. Such alteration may be made as deemed appropriate by the Company with or without prior notice to the passenger. The Company reserves the right to specify the language(s) in which the tour guide will use to conduct the commentary during the tour. For the Asia sector, Mandarin will be the primary language; bilingual guides are subjected to early request and confirmation. Tour groups on different flight schedules may be merged without prior notice.
If it is necessary, The Company reserves the right to cancel any tour prior to the date of departure for any reasons, including insufficient number of participants. Should this happen, the entire payment shall be refunded without further obligations on the part of The Company. The Company will recommend alternative tours, preferably to the same destination or to other destinations. Should the passenger decide not to accept the alternatives, The Company shall refund previous payments made in full without further obligations.
The Company also reserves the right to require any withdrawal of the passenger from the tour if his/her act of conduct is deemed detrimental to or incompatible with the interest, harmony & welfare of other passengers and the tour as a whole. The Company shall be under no further liability thereafter to any such person. No tour leaders/guides or other employees or agents of The Company are authorized to commit The Company to any liability whatsoever and The Company will not be bound by any statement or representation unless in writing and signed by a management executive of The Company.
Should there be an event of any discrepancies, prices at our retail counters will be taken as the final rate.